Use conditions

GENERAL RESERVATION CONDITIONS

INTRODUCTION
The current general conditions apply to reservations made through the website (www.gobycar.com). The reservations made constitute a contract between you (hereinafter the Client) and the company whose fiscal data is indicated below (hereinafter Sirlet Inversiones):
Sirlet Inversiones S.L., with registered offices at Carrer d'Antoni Marquès, 18, 07003 Palma - (Islas Baleares), Spain and Tax Identification Number (known in Spanish as CIF): B09973165.
The following channels are made available to Clients to send their requests, questions or complaints:
  • Website Contact Form
  • Email: reservations@gobycar.com
The request and processing of vehicle reservations on this website implies full and unconditional acceptance of the legal notice and privacy policy of the website, together with these general terms and conditions of the contract, in their latest version, without prejudice to the specific conditions of the reservations that are available in the booking process. Therefore, we recommend that you read these conditions before requesting or completing your reservation and every time that you access our website, as we reserve the right to change, modify, add or remove any part of these general conditions at any time.
LEGAL REGULATION
These general conditions are subject to the provisions of Law 7/1998, of 13 April on General Contracting Conditions, and Royal Legislative Decree 1/2007, of 16 November, which approve the revised text of the General Law for the Defence of Consumers and Users and other complementary laws, Law 34/2002, of 11 July, on Information Society Services and Electronic Commerce, as well as all applicable tourism regulations and, additionally, the Civil Code and the Commercial Code.
CLAUSE
The formalisation of reservations through the website is subject to the following clauses:
1. Declarations: The Client states:
  1. That he/she is over 21 years of age, driving license for at least one year and has full capacity to complete the reservation, stating that he/she understands and comprehends all of the conditions found on the website.
  2. That the information provided when he/she completes the reservation is true and complete.
  3. Confirmation of the requested reservation, especially the vehicle type and, if applicable, the selected extras.
2. Access to the website: Access to this website is the responsibility of the Client.
3. Reservation:
3.1. The reservation includes the extras and services specified according to the conditions of the fee stipulated on the page from which the reservation is requested or completed. These particular conditions together with these general conditions must be accepted by the Client before completing the reservation.
3.2. The contract may be duly formalised in Spanish and in the other languages available on the website. In case of discrepancy between the translated versions of these conditions, the Spanish version will prevail.
3.3. The Client accepts that Sirlet Inversiones does not assume any obligation or responsibility for those services that it does not directly provide and in particular for the lack of sincerity, incompleteness, lack of updating and/or imprecision of the data or information on offers, prices, characteristics and any other relevant data and information about products or services of external suppliers. Likewise, Sirlet Inversiones is exonerated from any responsibility derived from the noncompliance or incorrect compliance by such suppliers of the duties derived from their contractual obligations or from the regulations in force.
3.4. Online reservations: The process of completing online reservations involves the following steps:
Once the reservation has been made, the Client will receive a "Reservation Confirmation" by email to the contact address provided along with the contract conditions that have already been provided during the reservation process.
Unless otherwise stipulated in the conditions of the rate, the reservation is not considered binding until the payment of the specified price or deposit has been made.
3.5. Simply requesting availability does not imply the contraction of the reservation, as it is subject to the fulfilment of the requirements indicated on the page from which your request is made, as well as its subsequent confirmation by Sirlet Inversiones.
3.6. At each step of the reservation process, any errors in data entry can be corrected using the "back" button on your browser. Also, in the Booking Confirmation the data concerning the reservation will be summarised. In the event of any errors, the Client should immediately request the appropriate corrections by sending an email to: reservations@gobycar.com.
4. Price and payment:
4.1. The conditions, the price of the vehicle and, if applicable, the extras requested, as well as the methods of payment accepted, are those expressly stated in the rate conditions included on the page where you request or make the reservation.
4.2. Unless specifically stated otherwise, the prices indicated on the website are retail prices, including VAT.
4.3. The transaction will be carried out in EUROS, whatever the country of origin of the Client.
4.4. The client expressly authorises Sirlet Inversiones to charge the amount specified in the rate conditions, for example, facing possible penalties for cancellation with less than 24-hour notice, accepting that the payment details provided will be used to carry out the corresponding charges.
5. Amendment to or cancellation of reservations:
5.1. Any amendment to or cancellation of confirmed reservations will be subject to the specific conditions set out in the Conditions of Cancellation of the Reservation.
Any amendment or cancellation must be submitted to Sirlet Inversiones via the e-mail address provided on the website and in the Booking Confirmation, or through the “My Account” section of the website, which can be accessed using the e-mail and password set up at the time of registration.
5.2. Amendment to the reservation is subject to vehicle availability.
6. Right of Withdrawal: For the purposes of the provisions of Article 97.1.i) Spanish Royal Legislative Decree 1/2007, the Client hereby is informed that, in accordance with the provisions of Article 103 l) of the aforementioned Royal Legislative Decree, you do not have the right to withdraw.
7. Invalidity of Clauses: If one or more of the clauses included in these general conditions were to be declared totally or partially null or void, this would only affect that provision or that part which has been so declared, with the general conditions remaining in force for the rest, with that provision, or that part of it, being deemed not to have been included.
8. Acceptance: The request and completion of the reservation implies that each and every one of these general conditions, considered an integral part of the reservation and completed with the rates conditions and the specific applicable legislation, are expressly accepted by the Client. The present conditions, the specific rates conditions and the reservation confirmation or request express the entirety of the obligations between the parties.
9. Applicable law and jurisdiction: This contract shall be governed by Spanish law with the exclusion of its conflict of law rules. Without prejudice to the rights recognised to the consumers in matters of jurisdictional competence by the Royal Legislative Decree 1/2007, of 16 November, any controversy that could be derived from the use of the website or the services linked to it will be submitted to the jurisdiction and authority of the competent Courts and Tribunals attending to the registered office of Sirlet Inversiones S.L., where the Client expressly renounces his/her own jurisdiction if he/she has one.
Version 2.0 – January 2019