Web privacy policy
Last modified: January 2020
This privacy policy applies to the website www.gobycar.com (hereinafter referred to as the Website).
Please read it carefully. It contains important information about the processing of your personal data and your rights under the current regulations.
We reserve the right to update our privacy policy at any time in accordance with business decisions, as well as to comply with any changes in legislation or case law. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you may contact us through the mediums listed below. We reserve the right to update our privacy policy at any time in accordance with business decisions, as well as to comply with any changes in legislation or case law. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you may contact us through the mediums listed below. We reserve the right to update our privacy policy at any time in accordance with business decisions, as well as to comply with any changes in legislation or case law. If you have any questions or need any clarification regarding our Privacy Policy or your rights, you may contact us through the mediums listed below.
You declare that the data you provide us with, now or in the future, are correct and true, and you undertake to inform us of any changes to them. If you provide personal data of third parties, you undertake to obtain the prior consent of those concerned and to inform them of the content of this policy.
In general, the fields in our forms that are marked as obligatory must be completed in order to process your request.
Who is responsible for processing your data?
Unless specifically stated otherwise, the party responsible for processing the data collected on this Website is Sirlet Inversiones S.L., with registered offices at Carrer d'Antoni Marquès, 18, 07003 Palma - (Islas Baleares), Spain, email address: reservations@gobycar.com.
You can contact our Data Protection Officer at the following email address: rgpd@gobycar.com.
What personal information do we collect?
The data we process is that obtained:
- From the forms you fill out and the requests you make on the Website. We also process the data included in the forms and requests that we receive by email.
- From profiles and analyses obtained from the navigation of users of the Website, registered or not.
- From the social media profile with which you have decided to log in to our Website.
The categories of data we handle typically consist of:
- Identification and contact details, ID card or passport.
- Data on personal traits, such as language, gender, date of birth and nationality.
- Financial and transactional data.
- Data related to your navigation, for example, the IP address from which you connect to the Web, weblogs, pages visited or actions taken on the Website. To do this we use cookies and similar technologies that may involve tracking your browsing. More information on our cookie policy is available in URL.
- Commercial tracking data
- Identification and contact details obtained from the social profile you used to log in to our Website. This data is only processed for this purpose.
- Data generated by your use of social networks, which you have chosen to share with us (for example, likes and comments).
What will we use your data for?
The data of our users will be processed for the management of the relationship with them, the attention to their requests and queries, the provision of the requested services, the administration and management of the security of the website and the fulfilment of our legal obligations. This data will also be processed for the purposes of analysis and improvement of the quality of our services. Likewise, we will process your data for the sending of commercial information.
Who can we share your data with?
Your data will only be disclosed to third parties by legal obligation, with your consent or when your request involves such disclosure.
Legal basis for processing
The basis for the processing of your data is the management of the legal relationship established with you, the provision of the requested services and the fulfilment of legal obligations, especially the applicable accounting and tax regulations.
The following processes are based on the existence of a legitimate interest:
- Website security management is based on the existence of our legitimate interest in ensuring the security of our systems.
- Statistics and quality control are based on our legitimate interest in evaluating our services.
- The sending of commercial information is based on our legitimate interest in promoting our products or services, as well as on your consent to receive such information by electronic means.
The creation of browsing profiles based on information obtained from cookies or similar technologies.
For how long will we keep your data?
In general, we keep your data for the duration of your relationship with us and in any case for the periods of time provided for in the applicable legal provisions, for example, in accounting and tax matters, and for the time necessary to deal with any liabilities arising from the processing. We will remove your data when it is no longer necessary or relevant for the purposes for which they were collected. Access rights to restricted areas of the website will be cancelled one month after their creation. The information related to navigation will be cancelled once the web connection has ended and the data has been collected.
The data processed for commercial purposes will be retained until you request it to be removed.
What are your rights?
You have the right to receive confirmation as to whether or not we are processing your personal data and, if so, to have access to it. You may also request that your data be corrected when it is inaccurate or that data which is incomplete be completed, as well as request their deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
In certain circumstances, you may request that your data processing be limited. In this case, we will only process the data involved for the formulation, exercise or defence of claims or for the protection of other people's rights. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defence of claims.
You may also, under certain circumstances, request that your data be transferred to another data processor.
The user may revoke the consent they have given for certain purposes, without this affecting the lawfulness of the processing based on the consent given prior to their withdrawal.
To request the cancellation of processing your data for commercial purposes you can:
- Send an email to the following email address: customerservice@gobycar.com
- Use the link provided for this purpose in our bulletins.
You also have the right to lodge a complaint with a data protection authority.
To exercise your rights you must send a request accompanied by a copy of your national identity card or other valid document identifying you by post or e-mail to our Data Protection Officer at the addresses indicated in the section “Who is responsible for processing your data?”
Find more information about your rights and how to exercise them on the Spanish Data Protection Agency’s website www.aepd.es
