To rent a vehicle with Gobycar, you must be at least 21 years old and have held a valid driver’s license for a minimum of 1 year. Additionally, the following documentation is required when picking up the vehicle:
- A valid national identity document.
- Valid credit card of the main driver.
- A valid driver's license for the main driver and any additional drivers, if applicable.
Yes, the minimum age to rent a vehicle is 21 years old. Additionally, the driver’s license must have been held for at least 1 year.
If you need to return the vehicle to a different office, you must check the feasibility by submitting a request to reservations@gobycar.com before making your reservation.
No, a credit card is always required to pick up the vehicle.
All our rates follow a full-to-full fuel policy. This means the vehicle is provided with a full tank and must be returned with a full tank. If the vehicle is returned without a full tank, the corresponding amount will be deducted from the deposit held on the credit card.
All our rates include unlimited mileage.
No, we currently do not have vehicles for people with reduced mobility.
Yes, pets are allowed, but they must always be transported in an approved carrier or cage for animals. Please note that any dirt or damage caused by the animal inside the vehicle is not covered by any of our insurance options, and the costs will be charged to the rental contract holder.
If you forgot your Gobycar account password, go to the "My Account" section and click on the "I forgot my password" option. Then, follow the instructions.
The vehicle reserved is indicative and subject to availability. The reservation guarantees the category but not the model.
The deposit required to pick up the vehicle will depend on the type of coverage you choose. You can review the details of each coverage option in the second step of the booking process.
At Gobycar, we accept most credit cards.
Please note that we do not accept debit cards, prepaid cards, Visa Electron, or cash payments.
Although we love promotions and discounts, they are not always available. We recommend checking the “Offers” section to see the current deals. We also launch discounts through website pop-ups, emails, and social media, so stay tuned!
After selecting your vehicle and payment method during the booking process, you will reach the coverage page. There, you will find detailed information about each option, the included insurance, their benefits, and a comparison between them.
We have offices in several destinations across the mainland, the Balearic Islands, and the Canary Islands. You can check them here. We are also expanding our presence, so stay updated on our upcoming openings through our social media
You can book your vehicle through our website www.gobycar.com. Go to the search tool from the homepage or the “Book” section and fill in the following details:
- Pick-up location
- Pick-up date and time
- Return date and time
- Age
- Promo code (if you have one)
Then, select the vehicle that best suits your needs, choose your payment method, and proceed with the booking process, where you can select coverage, extras, and confirm your reservation.
We accept all valid driving licenses from the EU and the European Economic Area (Iceland, Liechtenstein, and Norway). Additionally, we also accept licenses from non-EU/EEA countries, provided they meet the following criteria:
- Licenses from countries that are written in Spanish or come with an official translation.
- Licenses issued in accordance with Annex 9 of the Geneva Convention or Annex 6 of the Vienna Convention, or those that differ from these models only in the adoption or removal of non-essential elements.
Yes, at Gobycar, we offer baby and child booster seats.
Yes, you can add a GPS as an extra during the booking process or directly at the office.
No, we currently do not offer WiFi as an extra.
No, at the moment, it is not possible to rent snow chains or ski racks.
No, vehicles rented from Gobycar are strictly for personal and recreational use, not for commercial activities. Please check our terms and conditions for more information.
No, we currently do not have a loyalty program.
For drivers who use the vehicle with our permission (and exclusively for them), we provide insurance coverage in accordance with an automobile liability insurance policy, a copy of which will be provided upon request. This policy meets the minimum mandatory insurance requirements and protects the vehicle owner and/or any authorized driver against third-party claims for bodily injury or property damage caused by the use of the vehicle. The insurance contract conditions, including territorial restrictions, are an integral part of this agreement.
